Support

Start with the fastest fix

Most PayBeacon questions can be resolved without waiting for a reply.

Embed or data question

• Build and preview an embed at the embed builder.
• Review definitions and assumptions in the methodology.
• Report a suspected data issue through the corrections process.

Paid account question

• Use Manage account for billing, cancellation, or automatic Pro-license recovery.
• Link handles transaction and subscription support; PayBeacon handles the widget and license.
• Use the purchase email and exact licensed domain when recovering a key.
• PayBeacon never asks you to email a password, full card number, or Stripe secret.

Still blocked?

Email hello@travelpaybeacon.com. Include the page URL and a short description. For a purchase issue, send from the purchase email and include the licensed domain—but never include card details or private keys.